WELCOME TO NELLA FLEURS (THE “SITE”). THESE TERMS AND CONDITIONS (“TERMS”) GOVERN YOUR USE OF OUR WEBSITE AND SERVICES. BY ACCESSING OR USING OUR SITE, YOU AGREE TO COMPLY WITH THESE TERMS. IF YOU DO NOT AGREE, PLEASE REFRAIN FROM USING OUR SITE.

CONTACT INFORMATION:

• EMAIL: CONTACT@NELLAFLEURS.COM

• PHONE: +33 7 49 40 69 08

• REGISTERED ADDRESS: 3, AVENUE DE CARRAS, 06200, NICE, FRANCE

• SIRET: 91368145800018, REGISTERED AT RCS DES ALPES-MARITIMES

1. ACCEPTANCE OF TERMS

1.1. BY ACCESSING THE SITE, YOU CONFIRM YOUR AGREEMENT TO THESE TERMS AND OUR PRIVACY POLICY.

1.2. THESE TERMS FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND NELLA FLEURS.

1.3. YOU MUST BE AT LEAST 18 YEARS OLD OR HAVE THE CONSENT OF A GUARDIAN TO USE OUR SERVICES.

1.4. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DISCONTINUE USING THE SITE IMMEDIATELY.

2. CHANGES TO TERMS

2.1. NELLA FLEURS RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE.

2.2. CHANGES TAKE EFFECT IMMEDIATELY UPON BEING POSTED ON THE SITE.

2.3. IT IS YOUR RESPONSIBILITY TO REVIEW THE TERMS PERIODICALLY FOR UPDATES.

2.4. CONTINUED USE OF THE SITE AFTER MODIFICATIONS IMPLIES YOUR ACCEPTANCE OF THE UPDATED TERMS.

3. SERVICES PROVIDED

3.1. NELLA FLEURS SPECIALIZES IN CUSTOM FLORAL ARRANGEMENTS AND EVENT DECORATIONS FOR WEDDINGS, CORPORATE EVENTS, AND PRIVATE CELEBRATIONS.

3.2. ALL SERVICE DETAILS, INCLUDING PRICING AND DELIVERY TIMELINES, WILL BE OUTLINED IN INDIVIDUAL AGREEMENTS UPON BOOKING.

3.3. WE RESERVE THE RIGHT TO REFUSE SERVICE BASED ON AVAILABILITY, LOCATION, OR OTHER OPERATIONAL CONSTRAINTS.

3.4. IMAGES ON THE SITE ARE FOR ILLUSTRATIVE PURPOSES; ACTUAL PRODUCTS MAY VARY SLIGHTLY.

4. INTELLECTUAL PROPERTY

4.1. ALL CONTENT ON THE SITE, INCLUDING TEXT, GRAPHICS, LOGOS, AND DESIGNS, IS OWNED BY NELLA FLEURS OR ITS LICENSORS.

4.2. UNAUTHORIZED REPRODUCTION, DISTRIBUTION, OR COMMERCIAL USE OF ANY CONTENT IS STRICTLY PROHIBITED.

4.3. USERS MAY VIEW AND PRINT PAGES FROM THE SITE FOR PERSONAL, NON-COMMERCIAL USE ONLY.

4.4. VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS MAY RESULT IN LEGAL ACTION.

5. USER CONDUCT

5.1. USERS MUST NOT ENGAGE IN ILLEGAL ACTIVITIES OR UPLOAD MALICIOUS SOFTWARE TO THE SITE.

5.2. ATTEMPTS TO ACCESS UNAUTHORIZED SECTIONS OF THE SITE OR ITS DATA ARE STRICTLY PROHIBITED.

5.3. YOU AGREE NOT TO MISREPRESENT YOURSELF OR IMPERSONATE OTHERS WHEN INTERACTING WITH NELLA FLEURS.

5.4. WE RESERVE THE RIGHT TO SUSPEND OR TERMINATE ACCOUNTS FOR ANY VIOLATIONS.

6. ORDERS AND PAYMENT TERMS

6.1. ORDERS ARE CONFIRMED UPON RECEIPT OF A DEPOSIT OR FULL PAYMENT AS SPECIFIED IN THE AGREEMENT.

6.2. PAYMENT METHODS ACCEPTED INCLUDE BANK TRANSFERS, CREDIT CARDS.

6.3. ANY MODIFICATIONS TO AN ORDER MUST BE REQUESTED IN WRITING AND APPROVED BY NELLA FLEURS.

6.4. LATE PAYMENTS MAY INCUR PENALTIES OR RESULT IN ORDER CANCELLATION.

7. LIMITATION OF LIABILITY

7.1. NELLA FLEURS IS NOT LIABLE FOR:

• DELAYS OR FAILURES DUE TO UNFORESEEN CIRCUMSTANCES (FORCE MAJEURE).

• MINOR DISCREPANCIES BETWEEN PRODUCT DESCRIPTIONS AND ACTUAL ITEMS.

• LOSSES INCURRED FROM THE UNAUTHORIZED USE OF YOUR ACCOUNT.

7.2. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM LIABILITY FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

8. PRIVACY POLICY AND DATA PROTECTION

8.1. NELLA FLEURS ADHERES TO GDPR AND OTHER RELEVANT PRIVACY REGULATIONS.

8.2. PERSONAL DATA COLLECTED DURING TRANSACTIONS OR INQUIRIES IS USED SOLELY FOR SERVICE PROVISION AND COMMUNICATION.

8.3. USERS HAVE THE RIGHT TO ACCESS, CORRECT, OR DELETE THEIR PERSONAL DATA BY CONTACTING US AT CONTACT@NELLAFLEURS.COM.

8.4. DATA BREACHES WILL BE REPORTED PROMPTLY, AS REQUIRED BY LAW.

9. CANCELLATION AND REFUND POLICY

9.1. CANCELLATION REQUESTS MUST BE SUBMITTED IN WRITING AND MAY INCUR FEES BASED ON THE TIMING OF THE REQUEST.

9.2. REFUNDS ARE NOT GUARANTEED FOR CANCELLATIONS MADE LESS THAN 30 DAYS BEFORE THE EVENT DATE.

9.3. IN CASES OF FORCE MAJEURE, SERVICES MAY BE RESCHEDULED OR MODIFIED, WITH REFUNDS SUBJECT TO REVIEW.

10. GOVERNING LAW

10.1. THESE TERMS ARE GOVERNED BY THE LAWS OF FRANCE.

10.2. ANY DISPUTES ARISING FROM THESE TERMS WILL BE RESOLVED IN THE COURTS OF NICE, FRANCE.

11. THIRD-PARTY LINKS AND CONTENT

11.1. THE SITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES FOR USER CONVENIENCE.

11.2. NELLA FLEURS DOES NOT ENDORSE OR TAKE RESPONSIBILITY FOR THE CONTENT OR PRACTICES OF THIRD-PARTY SITES.

11.3. USERS ARE ENCOURAGED TO REVIEW THE TERMS AND POLICIES OF THIRD-PARTY WEBSITES BEFORE ENGAGING WITH THEM.

12. DISCLAIMERS

12.1. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE ACCESS TO THE SITE.

12.2. WHILE WE STRIVE FOR ACCURACY, WE DO NOT WARRANT THE COMPLETENESS OF INFORMATION PROVIDED ON THE SITE.

12.3. FLORAL ARRANGEMENTS AND DECORATIONS ARE SUBJECT TO SEASONAL AVAILABILITY. SUBSTITUTIONS MAY BE MADE WITH COMPARABLE ITEMS.